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1. BroadComms™ starts working on a project upon receipt of a down payment. Unless otherwise specified in writing, the client is charged the remaining balance upon completion of the project within 30 days after the invoice has been issued, whatever happens. Websites are made live upon completion of the project, when all payments are cleared. If applicable, hosting and domain name registration fee must be paid either quarterly or annually. 2. Additional services come at additional charges, on a fee for services basis or on an hourly rate. If the clients require additional services, the corresponding fee is added to their invoice and they are charged accordingly. 3. If the client fails to process a payment on time, a late payment fee may be considered or the project will automatically be put on hold or cancelled. It is BroadComms™ whole discretion to decide when to resume work on the project once the late payment is processed. 4. Delay in project completion may occur when; - There is a delay in any payments
- The client requests further changes in the design, structure, or content of the project
- The client purchases additional services related to the project
- There is a delay in the receipt of any material from the client
- Time frame estimate are approximate only and are subject to change at any time at BroadComms™ discretion. At anytime, and at its whole discretion, BroadComms™ may decide to put a project on hold.
5. All of our services are 100% satisfaction guaranteed. We don’t stop working until our clients are completely satisfied with their solution. That is our commitment to excellence. However, BroadComms™ and its third party service providers will under no circumstances be held responsible to satisfy unreasonable expectations or requests that lie beyond the scope of BroadComms™ offer of services to its clients. It is BroadComms™ discretion to decide whether or not a request or an expectation is reasonable or lie within the scope of the offer of services to its clients. As an example, if the client purchases a certain service, but in order to be fully satisfied, BroadComms™ judges that an additional service is necessary, then it is no longer BroadComms™ responsibility or commitment to satisfy the client. In other words, BroadComms™ guarantees 100% satisfaction within the framework of its original agreement with the client, according to BroadComms™ understanding. 6. Services or part of services (i.e. elements of a project) that have been approved by the client are considered as services with which the client is 100% satisfied. Any further work on these services (elements of the project) will be invoiced accordingly. 7. The term “Update session” means 2 hours worth of work on an existing website. It is BroadComms™ whole discretion to judge whether or not a request represents 2 hours of update work or not. 8. Unless clearly specified otherwise, all project statuses are set as “completed” after 2 months period has passed calculated from the first payment date. This means no more work will be done on that project and no service will be provided. This doesn’t apply to hosting and domain name registration services which are provided independently of the project status, and only accordingly to the client’s payments. 9. All payments are final. It is BroadComms™ policy that no refund will be made. 10. Please keep in mind that for security reasons, BroadComms™ always prevents unauthorized access, maintains data accuracy, and ensure the correct use of information, through appropriate physical, electronic and managerial procedures to safeguard and secure the information it collects online and offline. 11. All prices for products and services as published by BroadComms™ from time to time on this website are subject to change without notice. These prices are solely informative and BroadComms™ is not necessarily committed to them for your project. To receive a free consultation and quote for your project, please call us at (+237) 7703-7701 or email
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to request a solution. 12. Promotion or special offers are not cumulative 13. All the pictures shown on this website are solely representative 14. This website may provide links to third-party websites, and any such links are provided solely as a convenience to you. BroadComms™ has no control over these websites or their content and does not assume any responsibility or liability for these websites. BroadComms™ does not endorse or make any representations about these websites, or any information, materials, or products found thereon. If you access any of the third-party websites linked on this website, you do so at your own risk. 15. BroadComms™ doesn’t assume any responsibility or liability for the content of the websites it designs and/or hosts. BroadComms™ has no control over any information, materials, or products found thereon and clients are responsible for all that is found in their websites. 16. Because of the nature of web design and development services, websites always appear differently on different computers. Screen resolution, operating system and browsers are just a few examples of variables that may affect the way a website looks. The client must be aware of these possible variations and BroadComms™ will not be responsible for them. Should you have any questions or concerns about these terms and conditions, please call (+237) 7703-7701 or send an email to
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. Thanks for doing business with us! We really appreciate it.
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